The city is governed by a Mayor-Council system. The Mayor serves as the city’s chief executive officer, while the Boston City Council acts as the legislative body. The Mayor is elected to a four-year term in a nonpartisan election. The City Council consists of 13 members, with nine elected from districts and four elected at-large to represent the entire city. Council members serve two-year terms.
The City Council is responsible for establishing policies, approving the city budget, and overseeing municipal operations. Unlike a Council-Manager system, Boston does not have a city manager; instead, the Mayor directly oversees city departments and agencies.
The Boston Police Department, Boston Fire Department, and Boston Emergency Medical Services (EMS) provide public safety services, while the Suffolk County Sheriff’s Department manages corrections and legal processes.
Boston City Hall
1 City Hall Square
Boston, MA 02201
Phone: (617) 635-4000
Website: boston.gov
Mayor’s Office
Phone: (617) 635-4500
Email: mayor@boston.gov
Boston City Council
For a full list of City Council members and their contact information, visit the City Council Members page: boston.gov/citycouncil
Public Services
Non-Emergency Services & General Inquiries: Dial 311
Emergency Services (Police, Fire, Medical): Dial 911
Boston Police Department (BPD): (617) 343-4500
Boston Fire Department (BFD): (617) 343-3550
Boston Emergency Medical Services (EMS): (617) 343-2367
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